Privacy Policy

Effective Date: 10^th December 2009

This website www.universalchannel.com.au (hereafter the “Website”) is owned and operated by Sparrowhawk International Channels Limited and NBC Universal Global Networks Australia (Services) Pty Ltd ACN 103 226 026, part of Universal Networks International of 234a King’s Road, London, SW3 5UA, (hereafter referred to as "Universal Networks", "We" and "Us"). Universal Networks is responsible for this website and its contents. It is the provider of the services accessed at the Website and the organisation to which information may be supplied.

Universal Networks respects your concerns about privacy and we value the relationship we have with you. This Statement describes the types of personal information we collect at www.universalchannel.com.au, how we may use that personal information, with whom we may share it, and what steps we take to protect your information from unauthorised access or misuse. We use the term “personal information” as it is defined in the Privacy Act 1988 (Cth). In simple terms it means information you provide to us that may identify you, which includes your name, address, email, telephone number and other information relating specifically to you that we may collect from time to time in association with Promotions. Our Statement also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to:

(i). access, correct, or delete the personal information that you have provided;
(ii). withdraw any consent you may have previously given to the processing of your personal information;
(iii). tell us not to contact you with marketing materials about our products and services; and
(iv). ask any questions you may have about our online privacy practices and our Privacy Policy by contacting our Privacy Officer at info.australia@nbcuni.com

Please review this Statement and the Terms and Conditions
http://www.universalchannel.com.au/privacy-policy for this Website carefully.

Your use of this Website to enter personal information signifies your agreement to the Privacy Statement and the Terms and Conditions

Personal Data We Collect and How We Use It

Personal Data You Provide To Us

* Contact Us
* Newsletters and Other Communications
* Contests, Sweepstakes and Other Promotions
* Goods or Services for Purchase
* Message Boards, Chat Rooms, Blogs and Other User Forums

*Other Website Features

Personal Data We Collect Automatically

* Log Files
* Cookies
* Web Beacons

Where Your Personal Data Will Be Used

How We Share Personal Data

Links to Other Sites

How We Protect Personal Data

Access and Correction
Your Choices
Updates to Our Privacy Statement
How to Contact Us
Personal Data We Collect and How We Use It

Personal Data You Provide To Us

In the course of providing our services, we collect personal information directly from you for a specific purpose. You may choose to provide personal information through our Website. If you choose not to provide us with your personal date you may not be able to access some of the services and Promotions offered on our Website. Here are the ways in which you may provide us with your personal information and the types of personal information you may submit. We will also tell you how we may use the personal information.

· Contact Us

If you communicate with us through email ( info.australia@nbcuni.com ), we may ask you for your personal information so we can respond to your questions and comments. You may also choose to provide additional information as well.

· Newsletters and Other Communications

On our Website, you may sign up to receive newsletters and other communications about our services and promotions. To sign up, we may ask you for additional personal information such as your date of birth, postcode, email address and mobile telephone number. This personal information is used by us to send you the communications you request. Details of how you may opt-out of receiving any communications from us are described in the “Your Choices” section below.

· Contests, Sweepstakes and Other Promotions (“Promotions”)

At www.universalchannel.com.au we may occasionally conduct Promotions. If you choose to enter and you are not already a registered member of www.universalchannel.com.au, we may ask you for your personal information such as your name, email address, postal address, telephone number and internet service provider for the purpose of conducting these Promotions. By providing this information you consent to us using the information in accordance with this Privacy Statement, the general Terms and Conditions and any terms and conditions stated to apply to the particular Promotion.

· Goods or Services for Purchase

From time to time we may offer products or services for purchase through our Website. When you choose to purchase merchandise or subscribe for such services, we may ask you to provide your name, email address, postal address and telephone number or other personal information. This personal information is collected for the purpose of providing you with the services you choose to purchase and/or subscribe for. We may also ask you to provide your credit card details for this purchase, or we may direct you to a third party payment processing service to make payment. If we direct you to a third party payment processing service, please be aware that Universal Networks is not liable or responsible for such service and that your use of that service might be subject to terms and conditions imposed by the service provider.

· Message Boards, Chat Rooms, Blogs and Other User Forums

Personal information posted to message boards, chat rooms, blogs and other user forums becomes public information. Please use caution when using these features of our Website. Please see our Terms and Conditions for the standards of behaviour that must be followed when using these sections of the Website.

· Other Website Features

We offer Website visitors various features for their enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.

Personal Data We Collect Automatically

When you visit www.universalchannel.com.au, we automatically collect certain personal information that we then aggregate so that it is not linked to a single, identifiable individual. This information provides us with statistics such as how many users visited our site and which pages were accessed. By collecting this information, we learn how to best tailor this Website to our visitors. We collect this information either through "log files", "cookie" technology or with "web beacons", as explained below.

· Log Files

Log files are web server files (such as the domain name or IP address, URL, the http response code, the Website from where you visit us or the date and duration of your visit) that are automatically created when an Internet user visits a site. Once you stop using our Website, we process and use this information only to enable further connections, for billing purposes, to detect disruptions to telecommunication equipment and to detect abuse of our telecommunication services. We delete this information routinely.

This information is used to create general aggregated profiles of our Website user base and is not used to create personalised user profiles. In case of disruption or misuse, we reserve the right to file a report with law enforcement agencies. We do not use this information for any other purpose(s) and do not share this information with any third parties, except as set out in the section titled "How We Share Personal Data" below.

· Cookies

Like many companies, we use "cookies" or similar objects on our Website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain Websites. We use cookies to tell us, for example, whether you have visited our Website before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience, for example, by remembering your passwords and viewing preferences, while you are visiting a particular site.

Most browsers are initially set up to accept cookies. The "help" feature of the toolbar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features.

· Web Beacons

Certain pages on our Website may contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies sent by the third party.

Where Your Personal Data Will Be Used and Stored

Your personal information will be processed in the United Kingdom and/or in other states of the European Economic Area (EEA). However as a member of a global company, Universal Networks may from time to time transfer your personal information to global customer databases located in the United States of America and make it accessible by any of our affiliate entities worldwide or to third parties. The transfer of information outside of the Australia which does not provide an adequate level of protection is subject to restrictions. Universal Networks has taken steps so that your personal information receives an appropriate level of information protection.

You understand and agree that your personal information may be sent to the United States of America or to other countries which do not provide an adequate level of information protection and that Universal Networks has taken steps to ensure that your personal information will be adequately protected. If you no longer wish to consent to the transfer of your personal information as described in this paragraph please contact us as described in the “How to Contact Us” section of this Statement.

How We Share Personal Data

We do not sell or otherwise disclose personal information about our Website visitors, except as described here. We may share your personal information with affiliates of Universal Networks for specific purposes disclosed to you when you registered for our Website. Otherwise we will do so only with your explicit consent.

We may also share your personal information with service providers we have retained to perform services on our behalf. These parties are provided only with the personal information they need to perform their functions and can only use and disclose such personal information as is necessary to perform services on our behalf or to comply with legal requirements.

In addition, we may disclose your personal information (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

By accepting the Terms and Condition, you consent to the disclosure and the transfer of your personal information to purchaser in the event we sell or transfer all or a part of our business or assets. Should such a sale or transfer occur, we will use reasonable endeavours to direct the subsequent owner to use the personal information you have provided through this Website in a manner that is consistent with this Statement. If you do not want your personal information to be provided during and following such a transfer, please contact our Privacy Officer at info.australia@nbcuni.com

Links to Other Sites

Our Website may provide links to other Websites for your convenience and information. These Websites may operate independently from [www.universalchannel.com.au]. Linked sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked sites. To the extent any linked Websites you visit are unrelated to Universal Networks, we are not responsible for their content, maintenance or availability.

How We Protect Personal Data

We maintain administrative, technical and physical safeguards for this Website to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal information you provide on www.universalchannel.com.au.

Access and Correction

Universal Networks provides Website visitors with reasonable access to personal information they provide through www.universalchannel.com.au and the ability to review and correct it as and when necessary. Such requests may be subject to a fee to recover reasonable costs of making information available. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal information. Access requests should be addressed toinfo.australia@nbcuni.com

Your Choices

If you would like to view the personal information we process about you, to update your contact details and preferences, or to tell us you no longer want us to process your personal information, you may email us at info.australia@nbcuni.com. If you would like to be removed from our mailing list, you may email us at info.australia@nbcuni.com

If you ask that we stop using your personal information, we will honour that request and take reasonable steps to destroy or permanently de-identify the personal information. However, we will retain records of your personal information if needed in order to comply with any applicable law.

Updates to Our Privacy Statement

This Statement may be updated periodically and without prior notice to reflect changes in our online information practices on www.universalchannel.com.au We will post a prominent notice on this site to notify you of significant changes to our Statement and indicate at the top of the Statement when it was most recently updated.

If you continue to use our Website ten (10) days after the date of such notification your continued use of our Website will be deemed to be your acceptance of such changes.

How to Contact Us

If you have any questions or comments about this Statement, or if you would like us to update the personal information we have about you or your preferences, please contact us by:
* sending an email to info.australia@nbcuni.com

* writing to Privacy Officer, NBC Universal Global Networks Australia (Services) Pty Ltd, 5 Thomas Holt Drive, North Ryde NSW 2113.

Privacy Policy

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